In the world of Farland, as in the great Viking sagas of old, we know the bonds of friendship are as strong as the mightiest of weapons.
However, if you are experiencing difficulties with loading when visiting friends in the game, we are here to help.
Fear not, for we stand as your shield and sword.
In order for us to better understand and address the root causes of this issue, we kindly ask you to provide some information.
Player Information:
- Email or Player ID
- Platform or Device Being Used (e.g., iOS, Android)
- Game Version
- Type of Internet Connection (e.g., Wi-Fi, mobile internet)
And some more questions to answer:
- Is the issue only happening when visiting friends, or are other actions affected as well?
- How slow is the loading?
- Is there an estimated wait time?
- Are there any error messages or pop-ups that you encounter?
- Does the issue occur consistently or intermittently?
Additional Information we might need:
- How often does the issue occur?
- Is it a one-time occurrence, occasional, or constant?
- Available storage space on your device.
- Have there been any recent updates or changes to your device?
- Screenshot or Video (please provide a screenshot or video recording of the issue, as this can be very helpful for our technical team).
Please let us know if you have tried any troubleshooting steps on your own (e.g., restarting the game, clearing the cache, reinstalling the game).
We appreciate your cooperation in providing this information, and our technical team will work diligently to resolve this issue and ensure you have a smooth gaming experience!
If you have any further details or questions, please don't hesitate to reach out to us.
Thank you for being a valued member of our gaming community!