Sometimes you may notice that your game lags specifically when you visit your friends with high levels.

Why does it happen and what can be done to help your game load such friends faster?

  1. It is normal for the game to take longer to load when visiting neighbours with higher levels and more objects on their islands. As the complexity and number of objects increase, the game requires more time to process and display everything accurately.
  2. To reduce loading times, make sure that you don't have any other tabs open in your web browser or other programs running on your device while playing the game. This can free up resources and improve the overall performance and speed of the game.
  3. Your browser's cache can also influence loading times. Over time, the cache can become cluttered, which may slow down the game's performance. Clearing your browser cache periodically can help improve loading speeds. 

    Here’s a quick guide on how to clear your cache:
  • For Chrome: Go to Settings > Privacy and security > Clear browsing data.
  • For Firefox: Go to Options > Privacy & Security > Cookies and Site Data > Clear Data.
  • For Edge: Go to Settings > Privacy, search, and services > Clear browsing data.

Important: when you clear the web browser's chache, please make sure that you do not delete your login details (passwords, etc.)