My game keeps freezing/crashing

There are several things that will influence the game's performance. To ensure the app runs smoothly please:Check the internet connection or...

My game is lagging

If you notice that your game is lagging, please try to enable your web browser graphics acceleration.Why should it help?Graphics acceleratio...

The game doesn't load

Here are some steps that should help solve the problem with loading the game: Check the internet connection or try to use any other dev...

Game is lagging while visiting high level friends

Sometimes you may notice that your game lags specifically when you visit your friends with high levels. Why does it happen and what can be d...

How to clear cache in different browsers?

A web browser's cache is like a short-term memory for websites. When you visit a site, the browser saves parts of it (like images and data) ...

How to find my web browser version?

Knowing your browser version can help you troubleshoot issues and ensure compatibility with various websites and applications.  Here's ...

How to open the console in different browsers?

Sometimes, the support team may ask you to provide a screenshot of your console. Here’s a quick guide on how to open the console i...

Troubleshooting steps for Coral Isle 2: Tropical Stories

We've put together some helpful links for troubleshooting steps you might need when playing the game:The game doesn't loadMy game keeps free...

What is the purpose of cookies on our QS Games website?

What Are Cookies?Cookies are small pieces of data stored on your device by your web browser. They help us remember information about your vi...

Issues with loading game/lags while playing

Recently, we received a lot of complaints from our players that they have issues with loading game/lags while playing. After gathering detai...