We know how frustrating it is when the game lags, freezes, or takes longer to load than usual. There can be different reasons depending on your device, internet connection, or even browser settings.
The game’s performance depends on:
Your device’s power (especially RAM size)
Stability of your internet connection
The browser you are using
Cache usage
Graphics settings in the game
✅ What can you try to improve the situation?
Check your internet connection
Sometimes the issue is temporary network problems.
Restart your router and try again.
Avoid streaming video, downloading files, or making video calls while playing.
Update your browser
We recommend Chrome, Edge, Firefox, or Opera for the best experience.
Try a different browser
If the game is slow in one browser, test it in another to find the best option.
Close unnecessary tabs and apps
Keep only the game tab open.
Close background apps that may consume system resources (video players, messengers, other games).
Clear your browser cache
This helps remove temporary files that might slow down the game.
Lower the graphics settings in the game
Go to Settings → Graphics
Choose “Low quality” to reduce the load on your device.
Check your device’s RAM
The game runs best with at least 8 GB of RAM.
If you have less, try to free up system resources as much as possible.
Use the Papaya desktop app
Many players find the game runs more smoothly in our official PC and laptop desktop app.
Check hardware acceleration
Hardware acceleration lets your browser use your graphics card to improve performance and graphics. If the game lags or shows visual glitches, try toggling this setting in your browser.
📩 Still not working?
Don’t worry! Please fill out the smart form below — we will carefully review your case and help you. ❤️