Recently, we’ve received reports from our players about issues with game loading and lags during gameplay. It appears that some players in Germany, particularly those using Deutsche Telekom AG, may be experiencing difficulties due to possible ISP restrictions on access to our game servers.

Unfortunately, we don’t have a direct way to influence these restrictions, but here are a few suggestions that may help you bypass them:

1. Try connecting via VPN. We recommend using a reputable VPN service to ensure a secure connection.
2. Use browsers with a built-in VPN, such as Opera, which may help bypass restrictions from your provider.
3. Check your firewall settings. Temporarily disabling your firewall may improve connectivity to our servers.

We hope these tips help you resolve the issue so you can continue enjoying the game smoothly! If you try these steps and still experience issues, please reach out to our Support team, and we’ll be happy to assist further.