Troubleshooting steps for Papaya

We've put together some helpful links for troubleshooting steps you might need when playing the game:What to do if the game does not load?Sl...

What to do if the game does not load?

If you have any loading issues on our website, please try to undertake the following steps:- Check the internet connection or try to us...

Slow game?

Enabling or disabling hardware acceleration in the Google Chrome browser can help improve performance and resolve certain graphics-related i...

How to Check the Stability of Your Internet Connection

If your game is taking a long time to load, it might be due to a slow internet connection. Here’s a simple guide to check your internet spee...

How do I find my browser version?

Do you ever wonder which version of your web browser you're using? Finding out is simple! Here's a quick guide for different browsers:Google...

Clearing Cache in Different Browsers

Ever heard of browser cache? It's like a storage area in your web browser where it keeps copies of web pages, images, and other files. Sound...

How to Open the Console in Different Browsers

Sometimes, the support team may ask you to provide a screenshot of your console. What is the console, and how can you find it? The console i...

I found a translation mistake. What should I do?

If you’ve noticed a translation mistake, please take a moment to fill out the form below. Your feedback is important to us, and we’ll make s...