Technical questions
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How do I find my ID?
Go to settings, scroll down to advanced settings to find your unique in-game account number.
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How to contact support?
We are always ready to help with any questions! In order to ask us a question or leave feedback, you can open Additional settings and c...
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How to find a game community?
The official Papaya group can be found by opening the Additional settings and clicking on the Papaya Community button. We always welcom...
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How to change the language?
You can select the language you need by opening Additional settings and clicking on the Languages button. ❗ Important: to sa...
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Password recovery
In case you forget or feel like changing your old password, don't worry! Recovering it is a breeze through our website. Simply fill in your ...
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How to delete my game?
We're sorry to hear that you're considering deleting your game, but we understand that it's your choice, and we're here to assist you throug...
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In-game purchases
All purchases that are made in-game go through the Xsolla payment system.If you have any questions regarding payment, calculation of purchas...
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Guest Mode!
Hey there, fellow Papayans! 🐢Have you ever been curious about our game but didn't want to commit to a full-blown account right away? W...
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Cancel my account deletion
The good news is that in many cases, we can restore your account if the request was submitted less than 25 days ago.In this article, we'll g...
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How to Install the App on My Desktop
We’re excited to introduce a new feature that lets you create a desktop shortcut for our web game! This makes it even easier to launch the g...