If you're experiencing sound issues in the game, consider the following troubleshooting steps:

• Check the game settings to ensure that music and sound effects are turned on (near Your account button)
• Restart the app.
• Restart your device.

These steps typically resolve the problem. If the sound issue persists, try these:

• Confirm that your device is not muted, and the volume is set to an adequate level.
• Plug in and then unplug your headphones.
• Ensure that your music player is turned off.

If none of the above solutions work, test the sound in another app to determine if the problem lies with the device. If there's still no sound, it's likely a device issue rather than a game problem. Please reach out to the manufacturer for further assistance.