Reinstallation of the game is one of the important steps of troubleshooting that you might find in other guides.

⚠️Warning: Before going further, we recommend you save your game progress.⚠️

To reinstall the game please follow these steps:

  • Delete the game from the device - hold the app icon on the home screen and press the x button on it or go to Settings -> Apps and delete the app there.
  • Relaunch your device.
  • Go to AppStore or Google Play, find the app, and install it again. Important - if you see only the Open button, the app is not deleted, please, remake the first step.
  • Open the app and connect your game the way you did before.