Troubleshooting
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My game keeps freezing/crashing
There are several things that will influence the game's performance. To ensure the app runs smoothly please:Check the internet connection or...
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My game is lagging
If you notice that your game is lagging, please try to enable your web browser graphics acceleration.Why should it help?Graphics acceleratio...
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Het spel laadt niet
Hier zijn enkele stappen die zouden moeten helpen om het probleem met het laden van het spel op te lossen:Controleer de internetverbinding o...
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Game is lagging while visiting high level friends
Sometimes you may notice that your game lags specifically when you visit your friends with high levels. Why does it happen and what can be d...
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Hoe wis je de cache in verschillende browsers?
De cache van een webbrowser is als een kortetermijngeheugen voor websites. Wanneer je een site bezoekt, slaat de browser delen ervan op (zoa...
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Hoe vind ik mijn browserversie?
Het kennen van je browserversie kan helpen bij het oplossen van problemen en zorgen voor compatibiliteit met websites en applicaties. Zo kun...
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How to open the console in different browsers?
Sometimes, the support team may ask you to provide a screenshot of your console. Here’s a quick guide on how to open the console i...
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Troubleshooting steps for Coral Isle 2: Tropical Stories
We've put together some helpful links for troubleshooting steps you might need when playing the game:The game doesn't loadMy game keeps free...
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What is the purpose of cookies on our QS Games website?
What Are Cookies?Cookies are small pieces of data stored on your device by your web browser. They help us remember information about your vi...
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Issues with loading game/lags while playing
Recently, we received a lot of complaints from our players that they have issues with loading game/lags while playing. After gathering detai...