A blue exclamation mark appears over settlers’, or characters’ head, in around 5 minutes after loading the game. Click on the character to see about what he/she asks for. 
Give them if you can and that counts as one, and you get a good reward for it. Cancel if you don’t want to complete this request. The new request for this character appears in 24 hours.
Notice that if there are more than 1 requests, you can turn over the pages with the help of the arrows.
If you are making something for that order, do not put the character with the blue exclamation mark to work, as that cancels it out.
With love,
Your Farland Team
Give them if you can and that counts as one, and you get a good reward for it. Cancel if you don’t want to complete this request. The new request for this character appears in 24 hours.
Notice that if there are more than 1 requests, you can turn over the pages with the help of the arrows.
If you are making something for that order, do not put the character with the blue exclamation mark to work, as that cancels it out.
With love,
Your Farland Team